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Tenants

Tenant Relationships | Property Management Gainesville FL Property Management


We value the relationship we develop with our tenants and strive to meet all of our tenants needs. We want to create a lasting relationship that will allow us to service your real estate needs now and into the future. Our greatest reward is when our past tenants return and request that we manage their investments or assist them in buying or selling property.

You can rest assured our top concern is maintaining the property in which you live, and maintain a positive relationship with our renters. We offer online maintenance requests and respond promptly. We use only licensed, insured and bonded maintenance people and require them to communicate with you on the outcome of the repair so that you know what is going on and can feel comfortable that the problem has been resolved to your satisfaction.
tenants gainesville property management fl

By integrating advanced technology in our business, we can offer almost around the clock service. Our tenants can submit tickets online bypassing the need to wait on the doors to open in the morning. It is a convenience tool that does not sacrifice customer service. The response time increases when assistance alerts are automated.

It is not just a benefit to tenants, but owners and vendors as well. Automation tracks the process steps from notification to competition with notes and data available to all parties. This improved efficiency means issues are taken care of faster, payments to parties involved have the capability of seamlessness and necessary documentation for the parties that need it.

In our ever-evolving industry, the property management clients’ needs come first and drive the focus of technological advancement. Round-the-clock accessibility that modern technology caters to the renters’ needs for convenience without sacrificing customer service. Technology within the residential property management industry helps to increase response time and efficient communication, providing a platform through which requests are answered promptly, and essential management tasks are undertaken with little to no hassle.

Technology and Automation

Tenant Property Management Portal

Our systems reduce user error and provide effective accounting and secure processing of payments. How great would it be to not have to worry about writing a check, filling out an envelope and getting in the mail by the due date? Well, you can! Payments can be made online or using a mobile app that can be easily downloaded and installed. They can also be automated so you can set it and forget it! If a payment history is needed, simply access from the online portal or app!

We also use technology on the go for online applications and lease signing. This allows us to quickly screen applicants and provide a response much quicker than traditional methods.  

By automating our rental property management tasks and focusing on user experience using technology we are on the leading edge of property management. Our efficient and streamlined processes benefit not just our tenants but owners, vendors and staff! Technology within the industry has changed and evolved to be convenient, cost-effective, and efficient for property owners and/or property managers to provide extra services to their tenants, organize their data and improve their business processes.

All of our property management listings can be found online. We list them as they come available and you can view and apply right from the website. We are a premier Gainesville real estate management company.

Tenant Testimonials Property Management Gainesville


Please check out our Google Reviews online:
Secure Investments Google Reviews

Facebook Reviews

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I had the distinct pleasure of renting numerous properties from Tanya Chappell. Professionalism starts from the top down!! Tanya runs a tight ship and surrounds herself with dedicated and knowledgeable people as well. 


It was my distinct pleasure having this team back me up when any questions or problems arose. Their response was fast and the problem was solved in a matter of hours. They worked with my schedule and were always courteous and helpful answering I am sure some really dumb questions from me.


It was an extreme pleasure knowing these people. TANYA “thanks for all your care and concern! As a retired Marine of 30 years I know how an organization should be ran and yours is ran on the verge of perfection! If you desire a pleasant rental or home purchase these are the folks to go to!!

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Charles F Smith

Tenant

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We had the pleasure of renting from these ladies for a total of about four years. Renting a home can sometimes be a stressful process. We all know there are plenty of landlords out there who are not at all attentive to tenant needs and concerns.


Well let me tell you, that is never the case when renting from Tanya and Laura! I was continuously astounded by the amount of professionalism and genuine care that these ladies provided.


They always responded in a very timely and friendly manner to any questions or concerns. Also, they make things very convenient by providing an online portal for tenants to pay their rent, request for any maintenance, and so on without any hassle! If you ever have the opportunity to rent or work with these ladies don’t hesitate! 


They are the best!


It was my distinct pleasure having this team back me up when any questions or problems arose. Their response was fast and the problem was solved in a matter of hours. They worked with my schedule and were always courteous and helpful answering I am sure some really dumb questions from me.

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Resa Sternfield

Tenant

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