New Home Buyers Share What They Want In A Realtor

Florida Realtors district conference
Home Buyers Discussion Panel

Tanya Chappell, our founder and property manager attended today’s Florida Realtors conference.  This informative conference provided a great educational opportunity for Realtors to grow professionally.

The conference hosted a panel of homebuyers in different stages of the homebuying process.  They shared their experience and what they were looking for in a Realtor. Here are some insights they shared:  T

What is the Most Important Thing in Finding a Trustworthy Realtor?

  • Personable and able to establish a good relationship
  • Timely and returns calls right away
  • Informative and knowledgeable
  • Prompt and attentive but not overeager
  • Patient
  • Able to listen and able to discern what’s important to the homebuyer and apply this when selecting homes to view
  • Being honest about what the situation is and allowing the homebuyer to make a decision

What was Important to You in Finding a Home?

  • Some homebuyers felt they needed to look at everything before making a decision  or knowing what they liked
  • Other homebuyers only wanted to see the homes that fit their criteria

Did you Search on Your Own for a Home?

  • All searched online beforehand
  • Most were frustrated about outdated websites like Trullia and Zillow but had no idea where to go to find accurate information until speaking to a realtor
  • Some Realtors had their own app that they found very helpful.

What Were Your Expectations in Communicating with Your Realtor?

  • Most homebuyers expected a return call or email by 9 am the following morning unless it’s a weekend
  • Most homebuyers preferred a return call or email by that evening
  • If the homebuyer called in the morning, he or she expected a return call by that afternoon

What was Your Biggest Fear about Working with a Realtor?

  • Getting pushed into something they don’t want or can’t afford

Outside of Price, What was the Most Important Thing When Looking For a Home?(not in order of priority)

  • Location
  • Had to have their criteria that they specifically needed
  • Schools

What Things Could Your Realtor Have Done Better?

  • Realtor sent listings that weren’t FHA approved when the homebuyers were getting FHA loan
  • Realtor didn’t have information or referral about sink hole activity that was found on the home they were buying

Did You Look at Print Advertising?

  •  It’s not practical anymore to use print
  • You’d have to spend so much time looking for what you want too time consuming when you can search the Internet

Other blog posts you may enjoy:

Rent It Or List It

The Renter Next Door

 


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