OWNer faq | PROPERTY MANAGEMENT
What if rent payment is late?
What if tenant creates damage?
They may approach us about a payment plan which is still better then waiting until they vacate to try to collect it from their deposit. Historically we have been able to work through this situation through payment plans or inspecting tenant’s repairs. However, in the event they do not comply we will contact you to go over your options of eviction and/or collections.
What happens if Tenant is not taking care of lawn?
What if Tenant brings in unauthorized pet?
What happens if Tenant has an unauthorized person living in the property?
What happens if there are HOA complaints?
We like the neighbors and the Home Owners Association to know who we are so that they can be our eyes and ears for the property when we are not there. We do call the HOA management for the property to let them know we are the management company in case they need to reach us.
We ask them to be sure and call or email if the tenant doesn’t take care of the problem, or if they ever have any other problems with the tenant. If it is a serious issue, we will get photos or even police reports (if applicable) to assist with documentation.
What are the Local ordinances I need to comply with?
What are the Legal maintenance requirements for property management?
What happens if mold is discovered on the property?
If this were to happen our property manager will contact you and keep you advised of the progress and answer any questions you may have. Mold is an additional rider on most insurance policies. We recommend you add it to yours.
Environmental mold is mold not from a leak but due to a moisture build up inside the home caused from the way it is being used. It is from air not allowed to circulate and dry.
Tenants are required to run their air conditioning system and heating systems in a reasonable manner and to properly ventilate the home. Tenants are encouraged to report any sighted mold in order to address it in a timely manner. Owners are encouraged to install ceiling fans in bedrooms and exhaust fans in the bathrooms to help prevent mold issues. If the mold is found to be dangerous to residents, the tenants will need to vacate the property until a mold remediation company can come to the property.
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Property Management Contract | typical questions and answers
Why do I have to pay you a terminate fee of $300 if you were not able to secure me a tenant?
As a Gainesville rental management company, a lot of work is put into preparing to put your property in management and on the market. We take pictures, video tape, transcribe into reports, and document all appliances, warranties, HOA, Schools, etc.
Do I have to pay you to prepare my property for the tenant or can I do that myself?
What happens if tenant does not make good on a check within 10 days? How long before a possible eviction?
With the Attorney Prepared Lease we have the lease drafted by an attorney and he would defend that lease for eviction for no additional cost. It is like prepaid legal fee. I highly recommend it and most of our owners do elect to take advantage of it. However, in the past 20 years while managing on average 250 properties, I have only had to do 11 evictions. We are very strict up front with credit and reference checks.
Your contract states you will charge a 6% commission if the tenant you secured buys the property. I don’t want to be obligated to sell my home through your company and pay you a commission.
This paragraph in the management contract can be misleading. What it states is that if the “Tenant” (someone we have entered into and have a current lease with) contacts us and asks if the Owner is interested in selling the property. I will contact you and if you are interested, and we can negotiate an acceptable contract for all parties we will charge you a real estate commission of 6%.
If another broker sells the property do we still owe you a 6% commission?
However, if you have a Realtor that you have been working with that referred you to us then I would ask that you contact that person and we would work together on it and split the commission.
Is the monthly association fee something that can be assessed in addition to rent?
With regard to pets, if I were to allow a small pet, could the damage deposit be adjusted? If so what are the reasonable ranges? If there were damages above the damage deposit amount could these be recovered?
We inspect the property every four months and require tenets to take care of any damages found, it is a rare that there are damages that exceed the deposit.
With regard to possible eviction, can those fees be associated with a lawyer and the process be designated to be recovered from the tenant?
Why can't you contact me for all repairs and why can't I take care of them myself?
Why should I sign up for the attorney prepare lease program for $100?
Our staff has ongoing property management training. We strive to provide you with exceptional customer service and are a premier Gainesville Real Estate Management Company. Make sure to check out our property management rental listings.
Please check out our Google Reviews online:
Secure Investments Google Reviews
I’ve never owned a property that I put up for rent until now. We were trying to sell our house, and the market wasn’t moving, so my realtor suggested Tanya.
Honestly, I don’t know what I would have done without her. I was completely clueless, and she held my hand every step of the way.
I feel 100% confident and safe that she is going to make sure my property is taken care of well. She is so professional and competent…
I picked Secure Investments realty just based off the reviews online and now I know why those reviews are so helpful. Tanya and her team are wonderful to work with.
They are dedicated and thorough and will be with you every step along the way. They provide continuous communication throughout the process and answer any questions you may have.
They were able to post my property and get it rented within 30 days! Talk about a dedicated team! The Secure Investments team is professional, friendly, dedicated, and a pleasure to work with.
I'm very happy with my choice to go with Secure Investments Realty and you will be too!
Secure investments realty manages our property and I could not ask for a more professional group of people to be associated with.
I never have to worry if the property or the tenants have been cared for.
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