Tanya Chappell, our founder and property manager attended today’s Florida Realtors conference. This informative conference provided a great educational opportunity for Realtors to grow professionally.
The conference hosted a panel of homebuyers in different stages of the homebuying process. They shared their experience and what they were looking for in a Realtor. Here are some insights they shared: T
What is the Most Important Thing in Finding a Trustworthy Realtor?
- Personable and able to establish a good relationship
- Timely and returns calls right away
- Informative and knowledgeable
- Prompt and attentive but not overeager
- Patient
- Able to listen and able to discern what’s important to the homebuyer and apply this when selecting homes to view
- Being honest about what the situation is and allowing the homebuyer to make a decision
What was Important to You in Finding a Home?
- Some homebuyers felt they needed to look at everything before making a decision or knowing what they liked
- Other homebuyers only wanted to see the homes that fit their criteria
Did you Search on Your Own for a Home?
- All searched online beforehand
- Most were frustrated about outdated websites like Trullia and Zillow but had no idea where to go to find accurate information until speaking to a realtor
- Some Realtors had their own app that they found very helpful.
What Were Your Expectations in Communicating with Your Realtor?
- Most homebuyers expected a return call or email by 9 am the following morning unless it’s a weekend
- Most homebuyers preferred a return call or email by that evening
- If the homebuyer called in the morning, he or she expected a return call by that afternoon
What was Your Biggest Fear about Working with a Realtor?
- Getting pushed into something they don’t want or can’t afford
Outside of Price, What was the Most Important Thing When Looking For a Home?(not in order of priority)
- Location
- Had to have their criteria that they specifically needed
- Schools
What Things Could Your Realtor Have Done Better?
- Realtor sent listings that weren’t FHA approved when the homebuyers were getting FHA loan
- Realtor didn’t have information or referral about sink hole activity that was found on the home they were buying
Did You Look at Print Advertising?
- It’s not practical anymore to use print
- You’d have to spend so much time looking for what you want too time consuming when you can search the Internet
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